Inclusive Digital Access

Making our website easier for more people to use.

Blessings Therapy Centre is committed to improving the accessibility and usability of blessingstherapy.com for people with different abilities, devices, preferences and assistive technologies.

Published: 28 July 2026 Target standard: WCAG 2.2 Level AA
Perceivable

Content should be available in ways visitors can see, hear or otherwise understand.

Operable

Navigation and controls should work with keyboards and common assistive technologies.

Understandable

Language, layouts, instructions and interactions should remain clear and predictable.

Current Conformance Status

WCAG 2.2 Level AA is the website’s accessibility target.

The website is being rebuilt and improved page by page. It has not yet completed an independent, whole-site accessibility audit, so Blessings Therapy Centre does not currently claim full WCAG 2.2 Level AA conformance. Some parts may not yet meet every success criterion.

Complete Accessibility Statement

Our measures, limitations and feedback process.

This statement describes the accessibility target, work completed during the redesign, known areas requiring further review and how visitors can request help or an alternative.

01

Our commitment

Blessings Therapy Centre wants people with disabilities to be able to find service information, understand educational content, contact the centre and use important website functions with fewer barriers.

Accessibility is considered during design, content writing, development, responsive testing and future website maintenance. The centre will continue improving the site as issues are identified.

02

Accessibility standard and conformance status

The website’s target is the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. WCAG provides internationally recognised requirements for making web content more accessible.

The current website has not yet undergone a complete independent audit. Its current status is therefore best described as not formally assessed, with ongoing work towards WCAG 2.2 Level AA.

03

Measures supporting accessibility

  • Accessibility is included in the page-by-page website redesign process.
  • Responsive layouts are tested across mobile, tablet and desktop widths.
  • Pages use one primary heading and structured section headings.
  • Links and buttons use descriptive visible labels.
  • Focus indicators, reduced-motion preferences and high-contrast modes are considered.
  • Colour is not intended to be the only way important meaning is communicated.
  • Accessibility feedback is accepted through email, phone and the Contact page.
04

Accessibility features included in the redesign

Readable content

Clear headings, reasonable line spacing, responsive text and plain-language explanations.

Keyboard support

Links, buttons, menus and form controls are intended to be reachable and usable by keyboard.

Visible focus

Interactive elements include focus styling so keyboard location is easier to identify.

Responsive layouts

Pages adapt to smaller screens and text reflow without intended horizontal scrolling.

Contrast considerations

Text and controls are designed with readable contrast, subject to ongoing verification.

Reduced motion

Visitors who request reduced motion through device settings receive limited animation.

05

Compatibility with browsers and assistive technologies

The website is intended to work with current versions of major browsers and commonly used assistive technologies, including screen readers, screen magnification, keyboard navigation and voice input.

Older browsers, heavily customised browser settings, third-party extensions or unsupported devices may not display or operate every feature as intended.

06

Technical specifications

The website relies on the following technologies:

HTML CSS JavaScript WordPress WAI-ARIA where appropriate SVG and web images

Accessibility depends on these technologies working with the visitor’s browser, device and assistive technology.

07

Known and potential limitations

Despite ongoing work, visitors may encounter limitations such as:

  • Older content: Some legacy pages or posts created before the current rebuild may require further accessibility review.
  • Third-party tools: Maps, social media, WhatsApp, videos, external booking or embedded services may have accessibility limitations outside the centre’s control.
  • Documents and media: Older PDFs, images, videos or downloadable resources may not yet include complete text alternatives, captions or accessible document structure.
  • Forms and automated messages: Some plugin-generated validation, status messages or anti-spam controls may require additional testing with assistive technologies.

These areas will be reviewed during ongoing maintenance. Reporting a specific page, control or document helps the centre investigate the barrier more effectively.

08

Accessible alternatives and assistance

When website information or a document is not accessible to you, contact the centre and describe the page, resource or task you were trying to use. Where reasonably possible, the team will provide the information through an alternative such as:

Plain text A simplified text version of website or document information.
Email explanation Important service or appointment information provided directly by email.
Phone support Administrative guidance by phone where appropriate.
Accessible document A corrected or alternative document format when reasonably available.
09

Accessibility feedback and contact

Please tell us when you encounter an accessibility barrier or need information in another format. Include the page address, the problem encountered, the device or assistive technology used and the format that would help.

Expected acknowledgement Normally within 5 working days

Accessibility feedback is for website and information-access issues. It is not an emergency or clinical-response channel.

10

Assessment approach and statement review

Accessibility is currently assessed through self-evaluation during design and development, responsive browser testing, keyboard-oriented checks and review of page structure and visual containment.

This does not replace a complete manual audit with assistive technologies and users with disabilities. The centre should arrange periodic formal review as the website, content and third-party tools change.

This statement should be reviewed at least annually and whenever there is a material website or accessibility-process change.

FOUND AN ACCESSIBILITY BARRIER?

Help us improve the website.

Tell us what you were trying to do and what made it difficult. Specific feedback helps us investigate and improve the experience.