Purpose Limitation
We use information for the reason it was collected and related lawful purposes.
Privacy & Personal Information
How we collect, use and protect the information you share.
This Privacy Policy explains how Blessings Therapy Centre handles personal information connected with website visits, consultation enquiries, therapy services and communications.
Care with Health Information
Therapy and health-related details are treated as sensitive and access is limited.
Clear Contact Route
Privacy questions and requests can be sent to the centre directly.
Important Notice
Please avoid sending urgent or unnecessary medical information through the website.
Website forms, email and WhatsApp are not emergency services. Share only the information reasonably needed for your enquiry. For urgent medical concerns, contact an appropriate emergency or medical service.
Complete Privacy Policy
Information about our privacy practices.
The sections below describe what may be collected, why it may be used, when it may be shared and how to contact us about your information.
Who we are
Blessings Therapy Centre provides Occupational Therapy consultations and services for children and adults, including in-clinic services in Bengaluru and online services where appropriate.
For this website and related enquiries, references to “Blessings Therapy Centre”, “we”, “us” or “our” mean the centre operating blessingstherapy.com.
Privacy contact
admin@blessingstherapy.com
+91 74836 95188
Information we may collect
The categories depend on how you interact with the centre and may include:
Contact and booking details
Name, phone number, email address, preferred service, location, appointment information and communication preferences.
Therapy and health-related information
Concerns, relevant history, reports, goals, functional difficulties and other information voluntarily provided for consultation or care.
Child and caregiver information
Information supplied by a parent, guardian or caregiver about a child or person they are authorised to support.
Website and technical information
IP address, browser, device, approximate location, pages viewed, referral source, security events and cookie identifiers.
Communication records
Messages, emails, call notes, WhatsApp communications and enquiries submitted through website forms.
Administrative information
Consent records, service history, payment or billing references and information needed for legal, accounting or operational purposes.
How we collect information
- Directly from you through forms, calls, email, WhatsApp, appointments or therapy sessions.
- From a parent, guardian, caregiver or authorised representative.
- From healthcare, education or rehabilitation professionals when you authorise or request the exchange.
- Automatically through website hosting, security logs, cookies and analytics technologies.
- From publicly available or lawful sources when reasonably necessary to manage an enquiry or protect the website.
How and why we use information
We may use personal information to:
- Respond to enquiries and identify a suitable consultation or service.
- Schedule, provide, coordinate and follow up Occupational Therapy services.
- Communicate with individuals, parents, caregivers and authorised professionals.
- Maintain clinical, administrative, consent and service records.
- Process payments, manage accounts and meet tax or record-keeping requirements.
- Operate, secure, troubleshoot and improve the website and services.
- Protect health, safety, legal rights and the integrity of the centre’s systems.
- Send optional updates when you have requested or agreed to receive them.
Processing is based on consent, providing requested services, applicable legal obligations, protecting legitimate interests or another lawful ground available under applicable law. Where consent is required, it may be withdrawn for future processing, subject to legal and clinical record obligations.
Children, parents and guardians
Information about a child should be provided by a parent, lawful guardian or another person authorised to act for the child. We may ask for information needed to confirm authority or obtain appropriate consent before providing services or sharing records.
We do not knowingly invite children to submit personal or health information independently through general website forms. Parents and guardians should supervise online communications and avoid sharing more information than is reasonably necessary at the enquiry stage.
Sharing information and service providers
Information may be shared only when reasonably necessary with:
- Therapists, authorised staff and people involved in arranging or providing care.
- Healthcare, education or rehabilitation professionals when authorised or legally permitted.
- Website hosting, form, email, communication, payment, security, analytics and technical service providers.
- Professional advisers such as accountants, auditors, insurers or legal advisers where required.
- Regulators, courts, law-enforcement or public authorities when disclosure is required or lawfully requested.
- A successor or relevant party during a lawful reorganisation, transfer or continuation of the centre.
We do not sell personal or health information. Service providers are expected to use information only for the services they provide and to apply appropriate confidentiality and security measures.
International processing and online services
Some website, communication, cloud or online-therapy providers may process or store information outside India. International clients may also receive services from locations outside India.
Where international processing occurs, we seek to use reasonable contractual, technical and organisational safeguards and follow restrictions that apply under relevant law. No internet or cloud transfer can be guaranteed to be completely risk free.
How long information is retained
Information is kept only for as long as reasonably necessary for the purpose collected, continuity of care, professional and clinical records, safety, dispute handling, accounting, legal obligations and establishing or defending rights.
Retention periods differ by record type, age of the person, service provided, contractual requirements and applicable professional or legal rules. Information that is no longer required may be securely deleted, anonymised or isolated from routine use.
Security and confidentiality
We use reasonable administrative, technical and physical measures intended to reduce unauthorised access, loss, misuse, alteration or disclosure. These measures may include limited access, passwords, device and account controls, secure hosting, backups, confidentiality practices and staff awareness.
No website, email, messaging platform or storage system is completely secure. Please do not send highly sensitive records through an unapproved channel. Contact the centre before sending detailed reports, photographs, videos or identification documents.
Cookies, analytics and website technologies
The website may use necessary cookies and similar technologies for functionality, security, performance, form operation and preference storage. Analytics tools may help us understand how visitors find and use the website.
Browser settings can be used to block or remove cookies, although some features may not work properly. Where required, optional cookies should be used according to the choices presented through the website.
Your choices and privacy rights
Depending on the applicable law and circumstances, you may request:
We may need to verify identity and authority before acting on a request. Some information cannot be deleted or restricted when retention is required for clinical, legal, safety or record-keeping reasons. Requests will be considered within the requirements and timelines of applicable law.
Service and optional communications
We may contact you about an enquiry, appointment, therapy plan, report, payment, safety issue, policy change or another matter connected with a requested service.
Promotional or educational updates should be sent only where permitted and may be stopped by using an available unsubscribe option or contacting the centre. Stopping optional messages does not prevent necessary appointment or service communications.
External links, WhatsApp and third-party services
The website may link to maps, social media, WhatsApp, video platforms or other external services. Those services operate under their own terms and privacy practices. Information sent through an external platform may be processed by that provider.
Review the privacy choices of external services before sending sensitive information. A link from this website does not mean that Blessings Therapy Centre controls the provider’s systems or policies.
Changes to this Privacy Policy
This policy may be updated when services, technology, providers, professional requirements or applicable laws change. The effective date at the top of the page shows the latest published version.
Material changes may also be communicated through the website or another appropriate channel when required.
Privacy contact and grievance route
Send privacy questions, correction requests, consent concerns or grievances to:
Include enough information to identify the relevant enquiry or record, but do not send passwords, complete identity documents or unnecessary medical details in the first message.
PRIVACY QUESTION OR REQUEST
Contact the centre about your personal information.
Tell us the nature of your request and the team will guide you through the appropriate verification and response process.